General Terms of Use
- Our services all include call-out fees. Free quotes are only given over the phone.
- If the customer requests that we be present physically at the property to provide exact quotes, he or she must pay a reasonable call-out fee.
- provide exact quotes, he or she must pay a reasonable call-out fee. Same Day Pest Control Doreen only registers requests for services completed within 24 hours. No complaints will be entertained after 24 hours.
- Extra charges will be applied if we discover the item(s) to be more damaged or if additional work is required.
- Same Day Pest Control Doreen does not have a refund policy.
- The customer must allow technicians to photograph the pest-controlled site before and after the Pest Control Services.
Booking & Cancellation Policies
- The customer has the option to cancel and change the booking. They only need to notify us of the changes by contacting our customer service line at our toll-free numbers or sending us an email.
- Customers must notify us of any cancellations a minimum of three hours before the designated time.
- If the customer cancels the booking before the technician/operator arrives at the property, a call-out fee will be charged. There will be no additional charges for attempting to change the consultation date and time.
- Services not secured may get cancelled at the discretion of the company. We will also reschedule or postpone the service in the event of unforeseen circumstances.
Payment Policy
- Payments must be made on the same day that the service is completed. Cash, credit cards, and AMEX cards are all accepted forms of payment.
- If the customer is not present at the property during the time of service, full payment is required in advance.
- If payment is not received prior to the start of service, the work will be halted. Furthermore,Same Day Pest Control Doreen reserves the right to alter the quoted prices if the property condition differs from that mentioned at the time of scheduling the appointment or if the customer requires additional work to be completed.
- We bring moveable machines that we can transport upstairs to the high-rise apartment. However, if the building does not have an elevator, additional fees may apply.
How We Safeguard Your Data?
We use appropriate data collection, storage, and processing practices, as well as security measures, to protect your personal information, login, password, transaction details, and data stored on our Site from unauthorised access, alteration, disclosure, or destruction.
Personal Information Disclosure
We do not sell, trade, or rent the personal identification information of our users to third parties. We might well share generic accumulated demographic information about visitors and users that is not associated with any personal identification information with our business partners, trusted affiliates, and marketers for the purposes outlined above.
Changes to This Privacy Statement
Same Day Pest Control Doreen reserves the right to modify this privacy statement at any time. We encourage Users to check this page frequently for changes to stay updated about how we are assisting in the protection of the personal data we gather. You recognize and accept that it is your duty to check this privacy policy on a regular basis and be aware of any changes.
Your Agreement to These Terms
By using our website, you agree to the terms of this policy. Kindly refrain from using our Site if you disagree with this policy. Your continued use of the Site after changes to this policy are posted will be regarded your acceptance of those modifications.
How Can You Contact Us?
You can contact or reach us at – Doreen, VIC 3754, Australia
Call - 0340507125
You can write to us at – info@samedaypestcontroldoreen.com.au
We may preserve records of your communications with us for our internal usage and for contacting you in future.